Comentários colocados por Olena Shchepina

3 Comentários

R
rdsguardaMegabyte
perguntado em App NOS

Problemas com a App NOS.

Hey all, I have a problem - the app is not loading fully. I tried reinstalling, restarting and cache cleaning - nothing helps. The app just stays in this state forever. What can I do? 

25
Mário P.
3 meses atrás
R
rdsguardaMegabyte
perguntado em App NOS

Problemas com a App NOS.

Hello @Olena Shchepina, Thank you for reaching out with this issue. We’ll assist you in this matter. Please tell us if you can access you account and services through the web version here.  What is the version of software running on your smartphone?  Thank you  Hey João,  thank you very much for coming back to me. Yes, I can access the account via web interface, however, I don’t see any information there about my traffic, services that are available to me and amounts I need to pay.  

25
Mário P.
3 meses atrás
R
rdsguardaMegabyte
perguntado em App NOS

Problemas com a App NOS.

You need to associate services first. If you can’t because you have foreign data, contact customer support. Thank you very much.Yes, I tried to enter my data from the contract previously, but it showed no associated services. However now I managed to have it entered and the  services were successfully associated!  

25
Mário P.
3 meses atrás

Hall of Fame Agosto

Mostrar mais

Crachás

Mostrar mais
Condições do fórum