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I want to discontinue my internet service but due to lack of English guide in the customer care number and the customer care people, i am in a trap by calling them one after another. I have already called 5 times and every time they tell me that they are going to redirect me to the right department and then the call get disconnect. From December 1st, 2022 I will be out of Portugal. Please cancel my service. it seems like I am in trap with the NOS service.

Please discontinue my service from 1st December, 2022

Good evening,
 so that the Forum moderators can help you, you must send your customer number by private message to the @Fórum  profile and wait to be contacted.

Here is my NIF number *********

Aqui está o meu número NIF 3xxxxxxxxxxxxxxxx                                                                                                    Your NIF must be sent by private message.
To send a private message click here >@Fórum  or click here carregue aqui.

 

Hello,

Thank you for your message @MEHMOOD HASAN. @Jose Rodrigues gave a good help clarifying your question.

We’ve replied to your private question.

Thank you 

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