Can somebody from NOS come and update my router?
The speed is ridiculously slow (worse than a dial-up modem!),
I was told when I signed the contract that I would get decent service, but haven’t, at all. Ever.
We live in a village where the mobile signal is terrible. I told them that at the start.
I asked for a hard line telephone, but never got one.
When a technician eventually came to my home, he told me the wifi was coming through a sim card in the router, then slid open the panel on the back to show me! I laughed. What else could I do?
Now I see the router should have an antenna, which we never received.
Anyway. Sooner is best. I’ve really had enough.