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I bought this morning a Sim card for my computer and they told that it would be active immediately but now it's been 6 hours and it doesn't work. What do I have to do? Do I need to activate it?

Hello there @SOFIA COnt,

 

Could gently elaborate about the “sim card for my computer”?

 

Thank you

I bought an Internet sim card to put on my computer to use the data.

Thank you

Please advise which computer you have and the data plan you have chosen.

 

Thank you

computer elitebook hp, piano dati kanguru XL illimitato

Hello @SOFIA COnt,

Thank you for reaching out to us.

Did you top up the SIM Card before use? 

Area you trying to use the service in Portugal? 

Thank you 

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