Hello @ANNA BRITA OLSSON,

If you contacted customer support, let us know what type of document you want to share.

Thank you.

Hi Jorge, thanks for asking.

It´s a proff of address from tax authorities in PDF format.

Obrigada

Proof of adress = prova de endereço

@ANNA BRITA OLSSON you can try sending here trough the community managers or using the following form here.

Thank you.

Thank you Jorge, I just sent the document in the form.

Have a nice evening.

You're welcome, @ANNA BRITA OLSSON 

I'm glad I could help. If you have any more questions, the community is here for you.

Have a nice evening.

Hello,

Thank you for reaching out to us @ANNA BRITA OLSSON, and @Jorge C for assisting in this matter.

Please share with us any other questions you might have. We’re always available to help here. 

Thank you

Muito obrigada, I have one question. I got a text message that I have to pay a bill, and that NOS would send me a bill even though I have been doing automatic bank payments for 2 years, with no bill except digital online ones. I have moved out of the apartment, and live in Sweden now. How do I get access of the bill?

Hello @ANNA BRITA OLSSON,

Thank you for your message.

The bill is usually sent to your e-mail address. You can also check all the invoices in you costumer area in my.nos.pt.

Let us know if you received it via e-mail or if you find it in my NOS.

Thank you