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Kilobyte
abr. 20, 2023 9:42 da manhã UTC
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I bought New Router. How to Make It Work?

Hi guys,

I am sorry for the English but I got new router and I want to replace the one comes from NOS. How could I configure to do so? 

I have 200mp subscription and based in Lisbon

EZ ALMAGHOUTResposta
Kilobyte
abr. 20, 2023 12:44 da tarde UTC

For anyone would have same problem, I called 16991 (not 16990) since they are responsible for the hardware. And there is no way to replace NOS router. You do need to use it. However, you can use new router as access point:

 

  • Turn off internet from NOS router
  • Connect new router with the NOS router via ethernet
  • New router wifi is your access point for your devices now

 

It’s unfortunate but that how it’s now. 

Good luck

3 Comentários

EZ ALMAGHOUTAutorResposta
Kilobyte
abr. 20, 2023 12:44 da tarde UTC

For anyone would have same problem, I called 16991 (not 16990) since they are responsible for the hardware. And there is no way to replace NOS router. You do need to use it. However, you can use new router as access point:

 

  • Turn off internet from NOS router
  • Connect new router with the NOS router via ethernet
  • New router wifi is your access point for your devices now

 

It’s unfortunate but that how it’s now. 

Good luck

Mário P.
Gestor da comunidade
abr. 22, 2023 5:57 da tarde UTC

Thank you for your feedback, @EZ ALMAGHOUT.
Your sharing will certainly help other users who have the same issue.

Best Regards,

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Petabyte
abr. 22, 2023 11:31 da tarde UTC

For anyone would have same problem, I called 16991 (not 16990) since they are responsible for the hardware. And there is no way to replace NOS router. You do need to use it. However, you can use new router as access point:

 

  • Turn off internet from NOS router
  • Connect new router with the NOS router via ethernet
  • New router wifi is your access point for your devices now

 

It’s unfortunate but that how it’s now. 

Good luck

@EZ ALMAGHOUT In Portugal you are stuck with the router from the isp, and sometimes is really a bad option. Im stuck with a great wifi 6 router that is turned off by the NOS itself. Its what most people would call isp stupidity. I would like to know when costumers will have a router with opensync so it dont get wifi turned off and a become a paperweight. 😁

ROR00000000044710347 @EuSó reclamei de novo para saber se a provedoria me explica a dualidade de critérios.