Desbloqueio Router Huawei B311-221

We will respond to your private message as soon as possible, @Petro Moskvych.

Best Regards,

NOS team,

While your promises to help me in private messages sound good, however your attempts to make me believe that I’m stupid will not work (or maybe you don’t know what you are talking about🤔?). Any hardware capability is governed by the hardware’s firmware. How well that hardware works and all of the features involving that hardware is governed by software which runs in parallel with firmware. Software is what is blocking different SIMs from other providers to be used in a router, not a type of contract person has with you. Your attempts to lie to me that this router cannot be unlocked and make up stupid reasons - it’s all a lie!

Please be more professional and stop lying! If other clients believe you, their loss! I’m a technology specialist with 15+ years of enterprise IT experience and your stupid lies won’t work with me.

I was really hoping to get that unlock code or an unlocked firmware, I thank you for your support and good service and continue on with my life, but as usual, majority of business (and government) in Portugal are fraudsters (shame!).

Hello @Petro Moskvych,

Thank you for your feedback. 

We’ve replied to your private message clarifying this situation.
Please let us know if you have any further questions. We’re always available to help.

Thank you 

Boas . Mandaram me ir na loja para trocar o equipamento por estar avariado e o equipamento veio a mesma bloqueado . Pretendo o codigo do desbloqueio do router ou no caso de complicarem entrego o router e façam a devolução do respectivo valor do router . Foi me indicado que apos 2016 os router veem todos desbloqueados . E ainda por cima entregaram me um router ja usado

Pois mas simplesmente fui perguntar e me venderam por esse preço.  A culpa e da colega que vendeu a esse preço. A culpa nao e minha 

@Jorge C o preço pelo qual a NOS vende este equipamento é mesmo os tais 20€. Como achei barato, confesso que não resisti e comprei há uns meses dois routers destes

https://lojaonline.nos.pt/produto/internet-fixa-pronta-a-usar-31082

Para desbloquear apenas é necessário contactar a linha da NOS de equipamentos que é o 800930801

Todos os detalhes estão neste link:

Sublinhe-se que o equipamento tem de ter sido comprado e não alugado.

Agradecemos a sua mensagem e testemunho @Luis1997.

O @CP001 partilhou uma boa ajuda.

Partilhe com a comunidade caso surja alguma outra questão. Estamos sempre disponíveis para ajudar.

Obrigado

Hi,

Sorry for the English but I hope you can help. The website to obtain an unlock code doesn't seem to work. What is the best way to request an unlock code?

Thanks!

Hello, @JonathanV.

We are here to help you. 😊

Please tell us if you bought the equipment from NOS after November 15, 2015.

Thank you

Yes, the equipment was bought this year but we are no longer in Portugal so would like to unlock it so we can use it where we are.

Thanks!