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Hello

 

Your colleagues suggested migrating my existing Vodafone number.
91xxxxx99.
They said that they would send a new sim card and I can switch with my number. But they sent a new number that was attached to my account: 93xxxxx2.
I didn't ask for a new number. I don't need it.
If they cannot switch me with the existing number 91xxxx99, then please disable the new SIM card (I will not use it).
If you can migrate, please send instructions.

You need to migrate the number.

https://www.nos.pt/particulares/ajuda/equipamentos-servicos/portabilidade/Pages/formulario-portabilidade.aspx

​We have edited your comment because it contains your personal data, @Dmitrii Sidelnikov  
The telephone number 91xxxxx99 belongs to Vodafone Portugal.
To apply for the change to NOS, you must complete here the portability. 
You may also use our App NOS to request the change. Know how:

Best regards, 

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