Hi
When I signed up for my NOS subscription to get internet and TV, I was offered a free subscription to Disney+ for 9 months. In the invoice it states:
Serviços extra pacote 1x Serviços premium 1x Oferta Disney+ 9 meses
How do I actually activate this offer? I see there is an option in the client area “A Minha Conta” under “Televisão” where you can activate a Disney+ subscription, but this requires payment of 8.99 a month and says nothing about the free offer.
Many thanks
Edward
Melhor resposta por João H.
Hello
Thank you for reaching out to us.
The Disney+ offer becomes available for activation up to 30 days after the service is installed.
Please tell us if this period has gone by and you still cant see the offer in you Área de Cliente or App NOS.
Thank you
Hello there Edward,
Please follow these steps.
Thank you
+6Hello
Thank you for reaching out to us.
The Disney+ offer becomes available for activation up to 30 days after the service is installed.
Please tell us if this period has gone by and you still cant see the offer in you Área de Cliente or App NOS.
Thank you
Hi
Thanks for the quick response. I had no idea there was a time limit, I had the package installed in november and only just had time to look into this. There was no mention of the time limit or any kind of instructions at all with the initial installation. I would not expect a time limit for activate on a product that lasts 9 months.
Can you reset the time limit on it?
Edward
+6Hi there
I’ve send a messages to the @forum profile several days ago but have not had any response. Could you confirm receipt?
Thanks
Edward
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
