my wifi is so slow

Hello ​@AMRIT CHAND,

Thank you for reaching out to us. We’ll assist you on this matter.

Do you have a satellite or fiber contract? 

Thank you

I have a satellite contract maybe

How can i make my wifi slow and i pay for the tv channel but i dont hve with me 

Hello ​@AMRIT CHAND,

Thank you for your message.

We suggest that you reboot your router.
Please elaborate what difficulty are you experiencing with the TV service.

Thank  you

Hello iam facing these problems since a year ago. The problem is my wifi is so slow that it cannot play one youtube video  properly 😡

I have to pay sometimes 43 € sometimes 63 €  but the wifi is like ***** which worth less than 1€

If its satellite tusually speeds are bad. Just try to position the router closest to the exterior for better signal

Hello ​@AMRIT CHAND,

Thank you for your message. We’ve edited your comment for use of unproper language.

Please let us know more details regarding this issue. What type service and router do you have? 

Thank you

AMRIT CHAND escreveu:

 

These is the router that i use its like older than 3 year

Hello ​@AMRIT CHAND,

Thank you for your feedback.

That is a 4G router, part of the satellite home service. We recommend that you restart the router an try to place it near a window for better signal reception.

Let us know if it helped.

Thank you