Good afternoon, yesterday I had an internet problem, I am working from home which caused me to lose a day of work. My work is asking me for justification of yesterday's breakdown. How can I get this document? Thank you.
Respondido
Justification
Melhor resposta por João H.
Hello
We’re sorry to hear about this situation.
If you reported the issue with our tech support, you can check the ticket in Área de Cliente or App NOS in the área “Os meus pedidos”.
Otherwise there is no type of document or declaration we can provide.
Please let us know if you have any further questions. We’re always available to help.
Thank you
CamillePereira escreveu:
Good afternoon, yesterday I had an internet problem, I am working from home which caused me to lose a day of work. My work is asking me for justification of yesterday's breakdown. How can I get this document? Thank you.
You can go to a doctor and ask him for that, but the telecom in Portugal don’t give “justifications”.
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- Resposta
Hello
We’re sorry to hear about this situation.
If you reported the issue with our tech support, you can check the ticket in Área de Cliente or App NOS in the área “Os meus pedidos”.
Otherwise there is no type of document or declaration we can provide.
Please let us know if you have any further questions. We’re always available to help.
Thank you
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