I arrived in US with NOS portuguese phone. I put it in airplane mode not to pay for roaming and in the last 3 weeks NOS added 100 euros charges to my invoice. What should I do to avoid being charged this high costs? I need that phone on wifi to communicate with whatsAPP and access my Portuguese home security and cameras. I called NOS support on +351 931 699 000 but the service is only in Portuguese. It would be nice to have some form of chat in EN.
traveling to USA with NOS phone
Melhor resposta por Mário P.
Hello
Are the costs you check for calls or mobile data usage? Remember that incoming calls, if answered by voice mail, are also charged, for example.
Learn all about roaming in the United States of America at nos.pt.
We suggest that you also consult the detail of your invoice through the NOS Customer Area or NOS App to better understand what the amounts are related to. Find out how at:
All communications made in roaming are the responsibility of the international operators to which you connect, with NOS being subject to the information made available by them.
Thanks
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