Subject: Cancellation of WiFi Service and Dispute over Billing
Dear Sir/Madam,
I am writing to bring to your attention that I, Sahil Thakur (Finance Number: ***********), canceled my WiFi service on November 23, 2024. I returned all the equipment, including the WiFi broadband device, to your store, Mantijo. Your representative provided me with a paper confirming the closure of my WiFi service, which I signed.
However, I have received a new bill for the WiFi service. I would like to emphasize that I will not pay this bill, as I have already canceled the service. I request that you take immediate action to correct this error and stop sending me bills.
If I continue to receive bills, I will be forced to file a complaint against your company. I hope you understand that canceling a service should result in no further billing.
I have paid only the 25 euros, for which I have a paper receipt from your store. I will not pay any additional amounts.
Please look into this matter urgently and take necessary actions to resolve the issue.
Sincerely,
Sahil Thakur
Finance Number: **********
