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I have checked the occurances and it says there is nothing but my internet for the house is not working at all the light that says PON on the router is flashing red. I have tried to reset the router twice now but it is still the same. Is something going on in the Vilar de Mouros área or is there some problem with my connection particularly? 

Hello @Frances de Marcos,

Thank you for reaching out to us. We apologize for this situation. 

Please send us a private message to the @Fórum profile with your NOS Costumer Number, so we can provide further help.

Thank you 


My new sim not wor working please help me 😞 


Number 933111877


Insert the card into a smartphone and see if it asks for a pin, @mandeep
We await your feedback.

Best Regards,


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