Hi. I need some help in English, my number contribute is ***********
i have internet packet sold as 200mbps. This give to access 2.4ghz and 5ghz it has Wi-Fi Router 6 which I think is meant to be 6ghz.
the range of the router seems to be 6mt at best for 5g.
My issues:
I want to create a guest network. Can not find any router instructions. I have contacted sage.
The 5ghz connection is dropping all the time so does not matter how near or far I am forced to use the 2.4ghz connection
I understood I am guaranteed minimum speed of 100mbs I am often getting 50mbps.
I thought this came with a fixed line I was supplied none.
I am trying to connect to nos with app to run test it will not create and account for me as whilst I have contribuente I do not have a Portuguese Citizen Number.
difficulty with new installation
- 8273 comentários
Hello there
- The guaranteed internet speed is over ethernet cable.
- You have the land line active in the router.
- The installation of the App NOS requires id card a taxpayer identification *
- If you need assistance on this matter please send a private message with your customer number clicking here so the moderation can help.
Meanwhile I would advice you to read about your amazing router (choose the one you have).
Thank you
1 pessoa gostou
- 8273 comentários
Norman Mazure escreveu:
I am losing wifi all the time. The router is I guess faulty
Hello again
- If you need assistance on this matter please send a private message with your customer number clicking here so the moderation can help.
Thank you
+6- Gestor da comunidade
- 29796 comentários
Hello
Thank you for reaching out to us.
Personal information was redacted from your comment to preserve your privacy an safety.
We recommend that you use our virtual assistant in order to do a system check up. See how to do it through our article:
Can you access the routur’s configuration page through nosnet.pt?
Thank you
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