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Congested internet traffic in Portalegre area


  • Kilobyte
  • 2 comentários

Hello,

I live about 7 kilometers outside of Portalegre, and I am trying out NOS internet now (14 day trial). The download speed is great during the day (10-15 Mbps) but in the evening it is very very slow (1-2 Mbps).

I did the same trial about a year ago with the same results. Obviously the system is very very congested in the evenings and things slow down to a crawl when everyone goes online at that time.

Is there any plans to improve the service in this area ever?

Thanks...

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5 Comentários

  • Autor
  • Kilobyte
  • 2 comentários
  • 2 de janeiro de 2020

Its even worse now at 10pm - 0.5 to 1.0 Mbps.


Guimas
Super User
Forum|alt.badge.img+2
  • Super User
  • 12512 comentários
  • 3 de janeiro de 2020

Fastest way to your answer is calling technicall support and they check it.


Tiago C.
Forum|alt.badge.img+6
  • Moderador
  • 8809 comentários
  • 3 de janeiro de 2020

Welcome to Fórum NOS, @Aidan.

Please send us a private message with your customer number. 


Forum|alt.badge.img+1
  • Zettabyte
  • 831 comentários
  • 3 de janeiro de 2020
Aidan escreveu:

(...)

Is there any plans to improve the service in this area ever?

(...)

 

Sorry but don’t think about it…
Send a private message, after this you receive one call with stupid questions and they will say… we are improving our networks etc etc.

In Portugal, the best mobile network is Vodafone. Best 4G experience.


  • Autor
  • Kilobyte
  • 2 comentários
  • 3 de janeiro de 2020

Yes thanks. I have Vodafone and it works the best, but I can’t get unlimited data with  it where I am.