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I have a netgear MR2100 mobile router. The current APN does not allow me to access the internet therefore my current data only sim is not working. Please tell me how to get this information. My Portuguese is not good enough to have a discussion on the phone

https://www.nos.pt/ajuda/telemovel-e-internet-movel/falha-de-comunicacoes/problemas-de-internet-na-pen-ou-hotspot see if this helps


Hello ​@Jason Jenden,

Thank you for your message.

@Guimas shared a good help regarding this matter. Please share with us your feedback on the matter.

Thank you


Bom dia

Muito obrigado

It worked!

With these details the router did a software update and then connected

Thank you


Thank you for your feedback ​@Jason Jenden.

Share with us any questions that may occur. We’re always available to help here at Fórum NOS.

Thank you


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