Skip to main content
Header
Byte
December 18, 2022
Pergunta

5G not working anymore

  • December 18, 2022
  • 1 comentário
  • 115 visualizações

Good morning,

 

Wonder if anyone had the same problem and can tell me how to fix it.

 

On my NOS router, I have the normal 2.4ghz connection and that is working, but I also have the 5G connection that was working until this past week. I can connect but it shows no internet connection. 

Please advice?

1 Comentário

João H.
Gestor da comunidade
December 22, 2022

Hello @HERMAN,

Thank you for reaching out to us.

Does this situation happen in multiple devices? 

We recommend that you reset the router do factory settings and test the 5Ghz connection again.

Please share your feedback with us.

Thank you 

Ajude a comunidade a encontrar informação relevante. Marque como "Melhor Resposta" e faça "Like" nos melhores comentários. Siga os perfis da moderação, através da opção "Seguir", para estar sempre a par das ultimas novidades.