Good day. I have not had access to home Internet for the third day. Operators do not answer, calls are dropped, no one can press information when access will be restored. (If you tell me to reboot the router, I will immediately change the operator, because I do this every 30 minutes). Tomorrow the work week begins and I need my home Internet. Question: when will access be fixed or do I need to go and change the operator, since NOS cannot provide its customers with normal internet and service for more 70€ per month?
+2- Super User
- 12338 comentários
You only need to reboot the router once.
For more information we do not have it here, i suggest talking to customer support or simply wait for moderators
Are you serious or are you kidding me? Or do you not have the knowledge of English to read my message in full? I repeat: for three days the support has been telling me that they are solving the problem, that yes, there is no internet access, but they are working on it. EVERY 30 minutes I reboot the router, but no, there is no access. I still need to change the operator, thank you for confirming this.
At the moment, support does not respond at all! Therefore, I take your answer as sarcasm, thank you.
Hm, thank you very much for the useless answer. I think it is absolutely not normal to not have access to the Internet for three (already four :)) days, when I pay more than 70 euros per month for it. Without a normal answer and solution. So my question remains open: when will the Internet access be restored? (For three days I received the answer "in 20 minutes, in an hour, we have already fixed everything, but we need a little more time for you to have access")
+2- Super User
- 12338 comentários
What answer are you expecting? You already talked to an operator so you have your answer. Im giving you the “ obvious “ answers since you asking. If you find anything wrong with that is because you are not so smart … well ..you rebooting a router every 30m like that is supposed to solve anything 🤣
+6- Gestor da comunidade
- 30480 comentários
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