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Hi,

 We have a contract with NOS which expires in November 2023.

We are planning to move back to the UK after we sell our home.

Can I just continue with the contract on a month by month basis if we don’t sell before November ?

6 Comentários

Guimas
Super User
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  • Super User
  • 12293 comentários
  • 8 de setembro de 2023

Yes, everything stays the same, just that you dont have a binding anymore


Bruno Aleixo
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  • 8 de setembro de 2023

Just dont do any alteration to the contract like, take out a phone number, or change equipments.

any change u make to the contract will renew it for another 24 months.

With that in mind, whenever u want to cancel after november, u junt need to deliver the cancelation form in any NOS Store. 

Um bem haja 


Mário P.
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  • Gestor da comunidade
  • 30132 comentários
  • 9 de setembro de 2023

Good morning @WILLIAM KEITH GOODFELLOW,
The community helped a lot. Yes, if you do not renew the conditions, it is renewed every 30 days for billing reasons. 

Best regards, 


Mário P. escreveu:

Good morning @WILLIAM KEITH GOODFELLOW,
The community helped a lot. Yes, if you do not renew the conditions, it is renewed every 30 days for billing reasons. 

Best regards, 

Thank you - do I have to inform NOS that I don’t intend to renew the contract or will they contact me  ?

Regards

William Keith Goodfellow


Guimas
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  • Super User
  • 12293 comentários
  • 9 de setembro de 2023
WILLIAM KEITH GOODFELLOW escreveu:
Mário P. escreveu:

Good morning @WILLIAM KEITH GOODFELLOW,
The community helped a lot. Yes, if you do not renew the conditions, it is renewed every 30 days for billing reasons. 

Best regards, 

Thank you - do I have to inform NOS that I don’t intend to renew the contract or will they contact me  ?

Regards

William Keith Goodfellow

As explained, you dont have to do anything. Whenever you want to cancel you can


Mário P.
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  • Gestor da comunidade
  • 30132 comentários
  • 9 de setembro de 2023

@Guimas gave good help, @WILLIAM KEITH GOODFELLOW
Best regards, 


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