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Kilobyte
October 10, 2020
Respondido

visual voicemail

hello, my visual voicemail stopped working since I swapped to NOS.

How can I get to make it work again? As advised in this forum I sent a text message to NOS asking to activate it.

I also called NOS customer service that told me it is active, although clearly it isn't.

Has anyone had problems with it? How did you make it work?

Melhor resposta por Claudia Cherchi

Thank you, @Claudia Cherchi, we already replied to your message.

 

thanks so much @Inês B. all is working now!!!!

27 Comentários

Jose Rodrigues
Super User
Super User
October 10, 2020

Good night, check this LINK: https://support.google.com/phoneapp/answer/2811844?hl=pt# if the suggested steps help you.

Diogo
Super User
Super User
October 10, 2020

@Claudia Cherchi,

Sadly Visual Voicemail never really worked for me, but they say it’s activated as well. 

@Diogo
Ana P.
Moderador
October 12, 2020

Welcome to Fórum NOS @Claudia Cherchi

Hello @Diogo S. e @Jose Rodrigues

@Claudia Cherchi, The community gave a good help! Did you got it?

Thank you 

Ajude a comunidade a encontrar informação relevante. Marque como "Melhor Resposta" e faça "Like" nos melhores comentários.
Kilobyte
October 12, 2020

Welcome to Fórum NOS @Claudia Cherchi

Hello @Diogo S. e @Jose Rodrigues

@Claudia Cherchi, The community gave a good help! Did you got it?

Thank you 

Hi Ana,

yes José sent me a link, which I had already used and Diogo confirmed he still has issues.

the visual voicemail still doesn’t work. can you give me a step by step to make it work?

it is only with NOS that doesn’t work as I used  other phone providers in the same phone and it worked.

unless you tell me that NOS doesn’t support visual voicemail, in which case I will stop trying.

 Thanks for your help!

Ana P.
Moderador
October 12, 2020

@Claudia Cherchi

We suggest you consult this topic, please.:blush:

We look forward to your feedback.

Thank you 

Ajude a comunidade a encontrar informação relevante. Marque como "Melhor Resposta" e faça "Like" nos melhores comentários.
Kilobyte
October 13, 2020

@Claudia Cherchi

We suggest you consult this topic, please.:blush:

We look forward to your feedback.

Thank you 

Hi Ana,

 

thank you for the link. The one you sent me is for How to set up Voicemail - what I need is HOW TO SET UP VISUAL VOICEMAIL on iPhone.

my voicemail is already set up, I although still need to fix the VISUAL VOICEMAIL.

 

many thanks!!

Claudia

Inês B.
Moderador
October 14, 2020

Hi @Claudia Cherchi,

In order to help you to activate Visual Voicemail, please send us a message trought @Fórum profile, with you mobile phone number.

Thank you

Ajude a comunidade a encontrar informação relevante. Marque como "Melhor Resposta" e faça "Like" nos melhores comentários.
Kilobyte
October 14, 2020

Hi @Claudia Cherchi,

In order to help you to activate Visual Voicemail, please send us a message trought @Fórum profile, with you mobile phone number.

Thank you

Thank you so much @Inês B.  i just sent a message @Fórum with my number.

Inês B.
Moderador
October 14, 2020

Thank you, @Claudia Cherchi, we already replied to your message.

 

Ajude a comunidade a encontrar informação relevante. Marque como "Melhor Resposta" e faça "Like" nos melhores comentários.
Claudia CherchiAutorResposta
Kilobyte
October 14, 2020

Thank you, @Claudia Cherchi, we already replied to your message.

 

thanks so much @Inês B. all is working now!!!!