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Hi,

I’m currently in France with 11Gb data available for EU roaming but it isn’t working. Can you help me to get around this problem? It shows 3G but not connected to the internet at all!

 

Thanks.

Hello @Yvonne Lim,

Thank you for reaching out to us.

Have you tried restarting your device? 
Please tell us to which service provider are you connected.

Thank you


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