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port forwarding not working

A

Hi,

 

I am trying since 3 days ago to create a port forwarding rule trough nostnet.pt router admin panel without success.

 

I always get the same error, saying that I an error occured and i should try again later.

 

I already read many related topics on the forum znd tried as much as I could do : factory reset the router, simply reset the router, unplug the router, change dhcp rules, change the local Ip of my computer ... without success.

 

I called the support for help, and they said to call 16991. From what I've read until, I know i'll wait for a long time to get a very probable bad help, and finally pay the call.

 

I have a giga router 

 

help me please

2 Comentários

Jorge C
Classificação
Reputação 7

Good afternoon @Ana Raquel Tabuada Rocha

Access to the NOS router and settings is carried out exclusively through the NOS NET App or at nosnet.pt.

Please share with the community if any other questions arise. We are always available to help.

Thanks

João H.
Reputação 7
Crachá +5

Hello @Ana Raquel Tabuada Rocha,

Thank you for reaching out to us. We’ll assist  you in this matter.

Please send us a private message to the @Fórum profile with your NOS Costumer Number.

Thank you

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