Internet vai abaixo

Hello,
Did you run a speed test on your network? I would suggest using a third party site since I found the NOS site to be inaccurate.
I had a similar issue that lasted 6 months. Best I could gather is that it was a capacity issue. What area are you in?

@Sandra Isabel Farelo Pereira tens quebras por wifi ou cabo? já ligaste para o apoio ao cliente para fazerem despistes técnicos?