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My guest took my Hotspot with SIM card, so I had to buy a new Hotspot and swop the SIM card for a new one but keeping the same number. How do I set this up or will the new SIM work using the same password? 

Hello @Allan David Mc Naught,

Thank you for reaching out to us.

Please clarify if you’re referring to the Wi-Fi password.

Thank you 


Yes the wi-fi password. Or because it's a new router does it have a default new password that is provided ? 


Hello @Allan David Mc Naught,

Thank you for your message.

Yes, each router has its own Wi-Fi password. You can check what is the new password in the sticker that’s on the new hotspot, or configure a new password in the htspot’s configuration page. 

You can check more information about how to configure the hotspot in the quick installation guide provided in the package. 

Please let us know if you have any further questions. 

Thank you


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