Hello ​@Abhishek Singh Bais, 

I suggest you share your phone number over this website so they can fix it for you. 

Mudança de Morada com os Serviços NOS | NOS 

Thank you.

Hello ​@Abhishek Singh Bais,

Thank you for reaching out to us.

 ​@Jorge C gave a good help regarding this subject. You can also check additional information regarding this matter in our topic:

Let us know if there’s anything we can help with.

Thank you