Cancel contract

Hello @H-Lisboa,

Thank you for reaching out to us.

We’ve forwarded your request to a NOS specialized team. You’ll be contacted as soon as possible.

Let us know if there anything else we can help with.

Thank you

I’ve tried calling, however haven’t been able to receive any help.
I haven’t been contacted back by email or phone. (Phone number +1 ***********).

Thank you

Hello @H-Lisboa,

Thank you for your feedback.

Your phone number was redacted from your comment to protect your personal information.

Your request is being analyzed by a NOS specialized team, please wait for a contact.

Thank you

I tried calling again today, waited in the line for close to an hour and spoke to 4 different people in different departments, before being hung up on.

I need this sorted. It is easier for me to cancel the payments with my bank directly, but I want to make sure it is done in the best way. Unfortunately NOS seems to not care about transferring the contract properly.

I ask again for someone to please call me or email me.

Hello @H-Lisboa

We’re sorry to ear about this situation.

A NOS specialized department We will call you to the number ending in 438.

Thank you

Please contact me on the number mentioned above (ending in 9885), or by email.
A quick email should suffice to get this matter sorted.

Hello @H-Lisboa,

Thank you for your feedback.

There is no number in your account with that termination.

Please send us a private message to the @Fórum profile, with the NIF associated with the contract and preferred contact.

Thank you

I have sent a private message. Please also note that I gave the same number (ending in 9885, as stated above) and requested to be called back on that number, when speaking on the phone with NOS customer service.

Thank you for your feedback @H-Lisboa,

We’ve received your message and forwarded the information.

You’ll be contacted as soon as possible.

Thank you 

@Steve Hi Steve, may i ask as well the contact of the lawyer? Also i see they are removing the comments or moving them to other places in the forum.