roaming not working in spain

Good day @Vanreet,

You plan is for hotspots or mobile?

If it is for mobile try connecting manually to these operators.

Good luck

I tried to connecting with these operators but it says forbidden. Is there any other way ?

It's a mobile data plan

There are several experiences sharing the same issue.

I advice you to send a private message to @Fórum  with you customer number.

Thank you

Hello @Vanreet,

Thank you for reaching out to us. 

Have you contracted a Cellphone plan or mobile internet plan? 

Thank you 

She already replied above @João H.

Thank you

Hello I have an unlimited internet plan for 15 days with European roaming

Where did you read that the tariff has Unlimited Internet in Europe?
NOS Mobile Internet Cards do not have Roaming, prepaid and postpaid (invoice)

https://www.nos.pt/movel/tarifarios-net-movel/pos-pagos?accordionid=ui-id-1

(Condições da Oferta)

Hello @Vanreet,

I asked if it was hotspot (device) or mobile data plan (mobile phone).

Please provide more details about your plan.

Thank you

Hello @Vanreet,

Thank you for your feedback. @DanielS gave a good help on clarifying this matter. 

Please let us know if you have any questions.

Thank you 

Tried connecting to orange Movistar manually with no success