I live in Madeira permanently and have been with NOS for many years. I have been in the UK receiving cancer treatment for the past 6 months and maybe here for the rest of this year.
I received an SMS from NOS about usage etc. I need to keep my NOS number active for when the Hospital in Madeira need to contact me.
Please advise what is the best way of avoiding usage issues whilst I am in the UK. My wife is in Portugal and still uses her NOS account.
I understand NOS position but I need help in trying to prevent greater problems.
Melhor resposta por Jorge C
JAMES EDWARD RAPP escreveu:
Nos told me that in the last 120 days my account had little usage and they would start charging me extra. I understand it related to data and calls.
My account is important to me and if I can change the way I use it whilst in the UK I will. As you understand it is already a stressful time for me.
Thank you.
If the use of mobile data was mostly roaming, the surcharge is applied.
So that you can better understand roaming, suggest consulting the NOS website.
Please share with us if you still have any doubts. We are always available to help.
Probably they are referring to expenses to keep number ative (1,5€ every 2 months) if it is a prepaid plan. Can you provide a screenshot hiding personal information?
Probably they are referring to expenses to keep number ative (1,5€ every 2 months) if it is a prepaid plan. Can you provide a screenshot hiding personal information?
Thank you
They are refering to: charging extra because of prolonged stay ..
Personally i dont know the best solution, maybe moderators can.
As respostas obtidas na utilização desta ferramenta podem conter imprecisões ou estar incompletas, por isso não substituem aconselhamento através dos canais habituais da NOS. Recomendo que não partilhe dados pessoais durante a utilização.
Limpar histórico
Saiba mais sobre os Termos de Utilização do Assistente Virtual da NOS e partilhe a sua opinião
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
A analisar o ficheiro em busca de vírus
Lamentamos, mas ainda estamos a analisar o conteúdo deste ficheiro, a fim de nos certificarmos de que o mesmo é seguro para descarregar. Agradecemos que tentes de novo dentro de poucos minutos.
