Hello NOS, I have my internet and TV installed two days ago. I have two bars on the router, no matter where I put the router in the house. I have taken out the SIM and tried this in another device, I have the same behaviour. Speedtest never goes above 200kbs. Internet is not usable. If there is no solution which I expect, can I still cancel this line? It is as said unusable to work with these internet speeds, moreover I have a contract for 40Mbps which you will never reach. Thanks for your reply. Postalcode 2070-721.
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Hello
I suggest that you try using the router in another location.
Please share feedback with the community.
Thank you.
+6- Gestor da comunidade
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Hello,
Thank you for reaching out to us
Please send us a private message to the
Thank you
Thank you Jorge, I have tried that already including outside. Poor connection slow DL/UL speed. Factory reset same result. SIM in my cellphone / Spare 4G route same result,. I have just replied to the Forum as Joao suggested. Many thanks and kind regards.
1 pessoa gostou
+6- Gestor da comunidade
- 29847 comentários
Thank you for your feedback
We’ve received your private message and will reply to it as soon as possible.
Thank you
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