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weak wifi in router. stronger in phone


When my SIM card is in NOS’s router the wifi is on average 1MB/S, sometimes less, seldom more. The same SIM card in my phone instead of the router, in the exact same location, the wifi average is 20MB/S.

 

Don’t think its a coverage problems for this reason. Also a friend who’s living 50 meter from me using the same router and NOS sim card has an average of 20MB/S wifi speed. 

 

Would appreciate help as “catching” an English speaking agent in an impossible, very frustrating mission :(.

Melhor resposta por Guimas

Do a factory reset of the hotspot and if it doesnt work i suggest going to a store with it

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Guimas
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  • 9 de novembro de 2024

Do a factory reset of the hotspot and if it doesnt work i suggest going to a store with it


João H.
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  • 11 de novembro de 2024

Hello @Gil-ad B thank you for reaching out to us.

@Guimas shared a good help about this matter. Please share your feedback with us.

Thank you