Top up

Not only that but as you can see I have put 50GB

Thank you for the feedback @Emma Pears,

Please send us a private message to the @Fórum profile with you NOS Costumer Number.

We’ll help analise.

Thank you

Hi

As you can in the above comments (this thread has been going for 4 days with now even more issues) I’ve already sent my number.

Thank you

Emma

We’ve received your private message @Emma Pears, and will reply to is as soon as possible.

Thank you

Hi can someone please advise how long this should take? I am absolutely desperate to get data back on my phone and there’s noway I can top it up again until I receive my salary.  (even though I shouldn’t have to) I’m not sure what is taking so long. It’s been days and days and all I need is the 25GB of data I had returning to my phone and the 12€ refund for the second amount I had to. I am not in between having to pay even more money to buy Wi-Fi on the ship I am which is crazy expensive. 
 

can someone please handle my case :( 

My work is affected everyday due to this error. Please help 💕

thank you 

emma 

Hello, @Emma Pears.

We're sorry for the delay in our reply. Messages are answered in order, so we will reply to you as soon as possible.

Thank you