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 Hi, I charged my account with 12€ just some days ago (26th) my number has been blocked today and my internet not working because I don’t have 12€ there. The 12 I put in as deducted for internet. 

can someone please help me I desperately need access to my internet I don’t u feet sad why it’s been cut off when I just charged it.  It shows in my account that I have the data available but my number says blocked.

Hello, @Emma Pears.

We're sorry for the delay in our reply. Messages are answered in order, so we will reply to you as soon as possible.

Thank you


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