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How to check pending payments after canceling my mobile line?

  • July 11, 2025
  • 1 comentário
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I moved out of Portugal recently and canceled my plan contract. But since it was when June was still running I guess I’d have to pay something.

The issue is: All my bills were sent to me via SMS, and the SIM is no longer working. I log into my NOS account, but can’t find anything, nor when I type my NIF to see pending bills.

I cannot call them, what should I do? I do not want debt piling up.

Melhor resposta por João H.

Good morning ​@Daniela Sofía Erazo Del Río ,

Welcome to the NOS Forum. 🤗

We're here to help and will look into the situation.

Please send us a private message to the ​@Fórum profile with the NIF associated with your contract.

Thank you,

1 Comentário

João H.
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  • Gestor da comunidade
  • Resposta
  • July 14, 2025

Good morning ​@Daniela Sofía Erazo Del Río ,

Welcome to the NOS Forum. 🤗

We're here to help and will look into the situation.

Please send us a private message to the ​@Fórum profile with the NIF associated with your contract.

Thank you,