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Activate Nos sim card in the UK - Livres Dia

  • December 20, 2023
  • 1 comentário
  • 109 visualizações
J

Hi there,

I live in the UK and purchased a brand new NOS sim card from Portugal. I 've tried inserting the new sim card in my UK phone, in the UK, but it doesn't seem to be working. I 'm unable to receive SMS or calls on the number. 


I am able to check the balance on the sim using *111# and it ’s saying that there is 0.00 credit - however the Livres Dia was meant to come with 2.50 EUR preloaded .

 

Do I need to carry out any further steps to get the sim card working in the UK, or to get credit loaded onto the card?

 

Many thanks 

Joseph

Melhor resposta por João H.

Hello @joseindevon,

Thank you for reaching out to us.

The SIM card’s first activation should be made through a Portuguese network in order for it to be able to register.

Please let us know if there’s anything else we can help with.

Thank you 

 

1 Comentário

João H.
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  • João H.Gestor da comunidade
  • Gestor da comunidade
  • Resposta
  • December 20, 2023

Hello @joseindevon,

Thank you for reaching out to us.

The SIM card’s first activation should be made through a Portuguese network in order for it to be able to register.

Please let us know if there’s anything else we can help with.

Thank you 

 

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