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Byte
jun. 15, 2018 6:00 da manhã UTC
Respondido

NOS tv app having issues in my S7

hello,
NOS community, i am recently facing some problems with my NOC tv app
if i open my app i am getting this wierd black screen and then it crashes and
comes to the homescreen , everything was going good till i updated from 7.0 to 8.0
3 days ago i updated it and i am having this issue since then what should i do
community?
Carolina V.
Carolina V.Resposta
Moderador
jun. 15, 2018 2:24 da tarde UTC
Hi, @craigomez. :)

Have you tried to clean the App's cache and data? If you didn't, follow these steps:
  • Configurations or Definitions
  • Applications
  • App NOS TV
  • Clean data
  • Click on "Clean cache" and "Clean all data"

Did it work?
Ajude a comunidade a encontrar informação relevante. Marque como "Melhor Resposta" e faça "Like" nos melhores comentários.

2 Comentários

Carolina V.
Carolina V.ModeradorResposta
Moderador
jun. 15, 2018 2:24 da tarde UTC
Hi, @craigomez. :)

Have you tried to clean the App's cache and data? If you didn't, follow these steps:
  • Configurations or Definitions
  • Applications
  • App NOS TV
  • Clean data
  • Click on "Clean cache" and "Clean all data"

Did it work?
Ajude a comunidade a encontrar informação relevante. Marque como "Melhor Resposta" e faça "Like" nos melhores comentários.
Byte
jun. 16, 2018 7:05 da manhã UTC
wov! it did work!
that was amazing, thankyou for your quick reply