Skip to main content
Header
Kilobyte
August 11, 2017
Pergunta

VPN disconnect continuously - How to resolve?

hi there,
yesterday only i have taken new Internet, TV, Phone connection. When i connect my Official VPN from my laptop then Port is always closing after every 1 minute.

May i know how to resolve this issue?

Thanks

Jey

21 Comentários

juli89
Megabyte
August 11, 2017
@Jey Does an error message appear?
August 11, 2017
What kind of internet connection did you get? Mobile?
Have you tried temporarily disable your firewalls (laptop/router)?
Do you have a VPN server installed or just trying to connect through a VPN client?
Ser cliente NOS pode não ser fácil, mas a cada obstáculo superado ganha-se força para seguir em frente. Respeito por quem se propõem ajudar sem nada em troca... nem mesmo um obrigado;)
JeyAutor
Kilobyte
August 11, 2017
What kind of internet connection did you get? Mobile?
Have you tried temporarily disable your firewalls (laptop/router)?
Do you have a VPN server installed or just trying to connect through a VPN client?


Thanks for your reply

Im using NOS Wifi internet connection from the NOS Router.
I disabled Firewalls in my laptop
VPN server is already installed, previosuly i use Vodafone HotSpot, that time VPN works perfectly but, after taken NOS internet connection its not working.
August 11, 2017
To get the VPN Server to work you gonna need to have Port Forwarding configured in the NOS Router. Did you accomplished that? Did you assign a fixed IP to the device where you are running the server?
What about the Router Firewall?
Ser cliente NOS pode não ser fácil, mas a cada obstáculo superado ganha-se força para seguir em frente. Respeito por quem se propõem ajudar sem nada em troca... nem mesmo um obrigado;)
JeyAutor
Kilobyte
August 11, 2017
To get the VPN Server to work you gonna need to have Port Forwarding configured in the NOS Router. Did you accomplished that? Did you assign a fixed IP to the device where you are running the server?
What about the Router Firewall?

Thanks for your reply.
I dont know how to do Port Forwarding?
Yes assigned fixed ip to my vpn server
JeyAutor
Kilobyte
August 12, 2017
To get the VPN Server to work you gonna need to have Port Forwarding configured in the NOS Router. Did you accomplished that? Did you assign a fixed IP to the device where you are running the server?
What about the Router Firewall?

Thanks for your reply.
I dont know how to do Port Forwarding?
Yes assigned fixed ip to my vpn server


Just now i entetered my router control panel there it was selected as "Typical Security
Inbound Policy: Reject.
Remote Administration settings will override the security inbound policy.
Outbound Policy: Accept."
then now i choose
Minimum Security
Inbound Policy: Accept.
Outbound Policy: Accept.
but, no improvement
August 12, 2017
Enter your router and go to >serviços > firewall > encaminhamento de portas (in the right side of the panel) (Services > Firewall > Port Forwarding)
Then chose new entry > device to forward to > chose the aplication (any or user defined if not listed) > port to forward to
Press OK. Some seconds later the port will be open.
Ser cliente NOS pode não ser fácil, mas a cada obstáculo superado ganha-se força para seguir em frente. Respeito por quem se propõem ajudar sem nada em troca... nem mesmo um obrigado;)
JeyAutor
Kilobyte
August 15, 2017
Enter your router and go to >serviços > firewall > encaminhamento de portas (in the right side of the panel) (Services > Firewall > Port Forwarding)
Then chose new entry > device to forward to > chose the aplication (any or user defined if not listed) > port to forward to
Press OK. Some seconds later the port will be open.

Thanks for your response and sorry about my delay in response.

I did the same like what you said but, still VPN disconnects in 2 minutes.

I think something im doing wrongly, here with i have attached the screenshot of my PortForward, could you please check and let me know what i have to do?

Thanks
Jey
August 15, 2017
Maybe this article will help you, but it seems to me that this problem is due to the unstable network.

http://www.draytek.com/en/faq/faq-vpn/vpn.others/what-can-i-do-if-vpn-disconnects-frequently/
JeyAutor
Kilobyte
August 15, 2017
Maybe this article will help you, but it seems to me that this problem is due to the unstable network.

http://www.draytek.com/en/faq/faq-vpn/vpn.others/what-can-i-do-if-vpn-disconnects-frequently/

Haspt thanks for your response. Internet Connection is stable only.. i gone through the link but, i dont find any solution.

Thanks
Jey