Hi,
I have 2 years contract for internet and TV. After 1 year I have changed the address of living and took the NOS internet with me. After the technician setup the router in my home (the same from previous address), now I received the message that I must return the power router till 16th of July and if I don't return it I have to pay 70 EUR. But how am I supposed ti have internet without it?
Did I miss that line in contact?
Please help.
+2Didnt you have a second router installed? That message only appears if you do. At least usually i guess.
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Didnt you have a second router installed? That message only appears if you do. At least usually i guess.
Hey, no, I had one from previous house and it's still here. The technician installed it.
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I have encountered a similar issue.
A technician came to my home on the 17th of December at 14:16pm to fix my internet.
During his visit, he helped me diagnose the issue with my old TV Box as well (Box UMA 4K). He then replaced my old TV box with a new TV box, he also took the old TV box with him.
A few weeks later, I received an email asking me to return a TV box.
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