Skip to main content
Header
  • PT

Hi,

I use a Kangaru Livre XL and my account was finish at 26 November. I made a bank transfer to NOS the same day, because my credit card was not working online and I sent the receipt of the bank transfer per mail. On the NOS website it says transfers will be done within 5 days, but my Internet is still not working. I tried to call but unfortunately I do not understand one word portuguese. Can somebody help?

Thank you.

Hi @Sebastian Weis,

We’re sorry for our late response.

Please send us a message with your client number, through @Fórum profile, so we can check what is happening with the Internet service.

Thank you

Hello Inês,

thank you very much for your answer! I think the problem already will be solved, I tried to call NOS again and reached a very friendly and helpful Lady, she tried very good to help me and forwarded everything.

Thank you very much, obrigado. 

Hi @Sebastian Weis,

We’re sorry for our late response.

Please send us a message with your client number, through @Fórum profile, so we can check what is happening with the Internet service.

Thank you

Hello Inês,

thank you very much for your answer! I think the problem already will be solved, I tried to call NOS again and reached a very friendly and helpful Lady, she tried very good to help me and forwarded everything.

Thank you very much, obrigado. 

@Sebastian Weis, if you need our help, we still available here and let us know.

Thank you 

Comentário


Chatbox 7.0
Assistente Virtual do Fórum NOS
my NOS indice

Conheça todas as funcionalidades da my NOS

Vídeos de ajuda

Video iframe com botão
Condições do Fórum NOS