fix

Good afternoon, ​@Om Parkash Sharma 
We apologize for the inconvenience.
Please let us know if you have tried turning off the router from the power supply for a few seconds.
Thank you.

Yes i do everything already in main Box where all wire Attached there was Red Light in LOS 

We appreciate the information, ​@Om Parkash Sharma 
Please try to perform a technical check on your services at my.nos.pt/problemas-tecnicos/ .

We look forward yo your feedback.
Thank you.

Hello ​@Om Parkash Sharma, 

I suggest you associate the services following this procedure. 

If you have any questions, please share them with the community. 

Thank you,

Hello everyone,

​@Om Parkash Sharma, ​@Jorge C has shared a helpful suggestion. 🤗
We also recommend that you remove your personal information from your comment, for your own protection and privacy.

Please follow the steps provided and let us know if the issue persists.

We’ll be waiting for your feedback.

Best regards,

The issue is same yesterday i visit you store and ask help they just said you received a call from care but still not any call received very poor service i face not one care here last 4 days no internet  tomorrow i go out for some days i meed it urgent   Today because my camera working on net or when i come back on 20 they you solve this problem and  you discount this month bill 

We're here to help and will look into the situation, ​@Om Parkash Sharma.

Please send us a private message to the ​@Fórum  profile with the taxpayer number (NIF) associated with the contract.

Best regards,

Please check msg 

Hello