fix

We’ve received your private message and will reply as soon as possible, ​@Om Parkash Sharma.

Best regards,

​@João H. ​@Mário P. You send technician on wrong address I already told you the problem in Estela WIFI the technician visit after 1 Month but in wrong Address what a service by Nos i waiting from 31 July and still my wifi not Working you tell why i pay for this month, Now i book For Tomorrow technician visit my self by app please Tell him visit in estela not Sao Teotonio, Nothing service Provided by Custmore care Till Date , I wait at home left my all work full day for technician but he Visit 550 km away for me on wrong address Wowww what a service My Correct Address in Estela, i am not Liable for pay any Technician Cost 

Hello ​@Om Parkash Sharma,

Thank you for your message. 

Did you confirmed in which address was scheduled the maintenance in my NOS?

Thank you

Yes please See My Private Msg send to you 22 before and also I told On Customer Care when i call on you Customer care line 

And your technician visit My Sao Teotonio Home Address and i get this msg only in this no address mention for Visit 

Hello ​@Om Parkash Sharma,

Thank you for your feedback. 

Please send us a private message to the ​@Fórum profile with your NOS Costumer Number.

Thank you

Already Send yesterday many msg please check once 

Hello ​@Om Parkash Sharma,

Thank you for your feedback.

All messages are replied by entry order. We’ve received your private message and will reply to it as soon as possible. 

Thank you

Your technician come today and fixed the problem, as well as i tell you before on 1 aug to technician come in our street for new contention at some home, they cut my wire from the poll your technician also said this some one was cut the wire from the poll, brcause my wifi not working till 1 aug after the techincian come, And i want discount my bill for this because my wifi not working last 1 month