private

Can you please tell me how to send a private message to ‘@Forum’

i have seen this message (photo below)

good afternoon, just upload here> @Fórum 

WHY I CAN NOT TYPE IN PRIVATE MESSAGE

@Sagar Subedi use this link to send message to customer care: Click Here

Use this link to send private message to @Fórum : Click Here

Hello @Sagar Subedi and @Susan Hillard,

Thank you for reaching out to us.

Here you can find a community that’s always available to help. Share here any questions you might have and, if needed, we can share individual help through private message.

Thank you