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Kilobyte
May 3, 2023
Respondido

cloasing contract

Good afernoon,

 

I was in the process of closing the contract as I am leaving portgual but the call ended.

 

The operator told me to upload a document showing my new residence, where shall I upload it in the website?

    Melhor resposta por João H.

    Hello @Daniele dArienzo,

    Thank you for reaching out to us. You can upload the documentation online through Área de Cliente NOS

    See more detailed information on how to do it in our article:

    In alternative you can deliver de documents in any NOS Store close to you.

    Thank you

    19 Comentários

    Mário P.
    Gestor da comunidade
    May 21, 2023

    @Daniele dArienzo, we have tried to contact you, but without success. In this way, and in order for us to be able to help, we ask that you confirm your contact and the best time for us to call you.

    Best Regards,

    Ajude a comunidade a encontrar informação relevante. Marque como "Melhor Resposta" e faça "Like" nos melhores comentários.
    Kilobyte
    May 21, 2023

    @Daniele dArienzo, we have tried to contact you, but without success. In this way, and in order for us to be able to help, we ask that you confirm your contact and the best time for us to call you.

    Best Regards,

    available now or tomorrow morning 9-12

    João H.
    Gestor da comunidade
    May 22, 2023

    Hello @Daniele dArienzo,

    Thank you for your message.

    We’ve forwarded your request to the appropriated department. You’ll be contacted as soon as possible.

    Thank you 

    Ajude a comunidade a encontrar informação relevante. Marque como "Melhor Resposta" e faça "Like" nos melhores comentários. Siga os perfis da moderação, através da opção "Seguir", para estar sempre a par das ultimas novidades.
    Kilobyte
    May 23, 2023

    Hello @Daniele dArienzo,

    Thank you for your message.

    We’ve forwarded your request to the appropriated department. You’ll be contacted as soon as possible.

    Thank you 

    I have not been contacted

    Jose Rodrigues
    Super User
    Super User
    May 23, 2023

    Hello @Daniele dArienzo,

    Thank you for your message.

    We’ve forwarded your request to the appropriated department. You’ll be contacted as soon as possible.

    Thank you 

    I have not been contacted

    It hasn't been yet, it will be as soon as possible according to the moderator's response.
    Kilobyte
    May 23, 2023

    Hello @Daniele dArienzo,

    Thank you for your message.

    We’ve forwarded your request to the appropriated department. You’ll be contacted as soon as possible.

    Thank you 

    I have not been contacted

    It hasn't been yet, it will be as soon as possible according to the moderator's response.

    It has been 19 days since my request..

    João H.
    Gestor da comunidade
    May 23, 2023

    Hello @Daniele dArienzo,

    You’ll be contacted during the present day to the number ending in 145.

    Thank you for your understanding 

    Ajude a comunidade a encontrar informação relevante. Marque como "Melhor Resposta" e faça "Like" nos melhores comentários. Siga os perfis da moderação, através da opção "Seguir", para estar sempre a par das ultimas novidades.
    Kilobyte
    May 24, 2023

    Hello @Daniele dArienzo,

    You’ll be contacted during the present day to the number ending in 145.

    Thank you for your understanding 

    contacted in portuguese, asked for english, noone repliedl, call ended.

    João H.
    Gestor da comunidade
    May 24, 2023

    Hello @Daniele dArienzo,

    We’re sorry to ear about this situation. 

    We’ve confirmed that you were contacted during the present day. 

    Please let us know if there is anything we can help with.

    Thank you for your understanding 

    Ajude a comunidade a encontrar informação relevante. Marque como "Melhor Resposta" e faça "Like" nos melhores comentários. Siga os perfis da moderação, através da opção "Seguir", para estar sempre a par das ultimas novidades.