Hello @DARIEN CHARLES HARRIS,

Thank you for your message and feedback.

There are several ways of doing it, mentions in the NOS Website.

Since you came to the Fórum NOS For assistance, we want to help expedite the process.

We appreciate your feedback, which is very importante for us so we can improve.

Please let us know if there’s any questions we can help with.

Than you 

I need to cancel my internet contract which is giving me problems from last year december 2023. Every time technician visits either they do firmware update or reset router or change the router as simply finding temporary solution. Me and my friends have suffered our loss of time in job due to being offline due to internet disconnection and until now. This time i was in Out of country in january 2024 and they renewed the contract without my consent which was ending in july 2024. Contract cancellation team transfers to technical and technical to techncian and this goes on and on. So what we want is to just to cancel our contract. From the last one year we have to wait for call for line like 1-2 hours to talk with them to make them understand and then we have to give the reason the our company why we are offline for so much time. My number de cliente is C********** and niff is ***********. So please for god sake cancel this contract we dont have more energy to get humiliated by our team leader for not doing our job

Hello @varinder.singh,

Thank you for reaching out to us. We’ll assist on forwarding your request.

Please send us a private message to the @Fórum profile with your NOS costumer number, NIF, and contact.

Thank you