internet not working

Depends, is it satelite or fiber? Are you using cable or wifi?

Good morning ​@Priti bassan, 

I'm sorry to hear you're experiencing issues with your internet connection. Based on the discussions and advice shared within the NOS Forum community, here are some steps you can follow to troubleshoot the problem:

1. Restart your router/modem: Unplug the device from the power source, wait about 10 seconds, and then plug it back in. This simple action can often resolve temporary connectivity issues.​

2. Check physical connections: Ensure all cables are securely connected and undamaged.​

3. Test the connection on another device: Try accessing the internet using a different device (such as a smartphone or tablet) to determine if the issue is specific to one device or affects the entire network.​

4. Reset network settings on your device: If you're using an Android device, go to "Settings" > "Network & internet" or "Connections" > "Wi-Fi" and toggle the Wi-Fi off and back on. If the problem persists, try switching between Wi-Fi and mobile data to see if there's a difference.​

I hope these suggestions help you restore your connection promptly.

Thank you.

Good morning ​@Priti bassan, welcome to the NOS Forum. 😊

Thank you for your message. ​@Guimas and ​@Jorge C  asked relevant questions and provided great help.

We look forward to your feedback.

Best regards,