I refer to my service contract Cxxxxxx with nos and would like to know asap why my mobile services were abruptly cut off yesterday? I am traveling in Cyprus and having no access to mobile phone and internet services causes a lot of discomfort and i am very dissatisfied with nos.
We had a phone conversation with nos service agent last Tuesday when I was promised that nos will correct last few incvoices - remove 3 WTF numbers added to the invoice without my consent (!!) and email me the correct invoice so I can pay it asap. Still no email received...
Please address this issue imediatly so i do not have to terminate my contract with nos on my return to Portugal.
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For here, they won't call you. Check your payment data in área de cliente, at the menu faturas.
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