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Incorrect invoice regarding equipment

  • January 23, 2025
  • 3 comentários
  • 11 visualizações

Hi, I terminated my contract with NOS in October 2024, the technician came on 12 Nov to disconnect and took the equipment with him. He gave me a written confirmation and I thought this was the end of it. A few days ago NOS sent me an SMS about invoicing me for the equipment for 80 Euros which is wrong and incorrect as they already took it. I don’t know if it’s automated or not but I need you to cancel it. 

3 Comentários

João H.
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  • Gestor da comunidade
  • January 23, 2025

Hello ​@Vered Brett,

Thank you for reaching out to us. We’ll assist on solving this.

Please send us a private message to the ​@Fórum profile with your NIF.

Thank you 


  • Autor
  • Byte
  • January 23, 2025

Ok, I just did. Obrigada 


João H.
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  • Gestor da comunidade
  • January 23, 2025

Thank you for your feedback ​@Vered Brett.

We’ve received your message and will reply to it as soon as possible.

Thank you