Hello,
I have invoice with extra-payments for Net Roaming. But roaming didn’t work.
Could you help me with checking and fixing invoice?
Resposta
Wrong Invoice
Melhor resposta por João H.
Hello
Thank you for reaching out to us.
The consumptions made in roaming are communicated by se service provider your device connected to.
You can check which app or system used mobile data in your device settings.
Thank you
+4- Super User
Boa tarde
Conforme esclarecido em tópico anterior não teve acesso por ter o roaming inativo, o qual foi reativado pelos gestores da comunidade e não teve qualquer feedback seu.
Obrigado.
+4- Super User
I wrote about roaming in Germany. And if roaming didn’t work why I must pay for it?
Como menciona consumos na Alemanha e o roaming foi ativo cerca de 1 mês atrás, a funcionalidade que contratou estava disponível.
Obrigado.
I have been in Germany from 29 January till 8 February and roaming didn’t work.
Could you check roaming usage?
+4- Super User
I have been in Germany from 29 January till 8 February and roaming didn’t work.
Could you check roaming usage?
Pode verificar o consumo de dados pela App my NOS desta forma.
Obrigado.
+6- Gestor da comunidade
- Resposta
Hello
Thank you for reaching out to us.
The consumptions made in roaming are communicated by se service provider your device connected to.
You can check which app or system used mobile data in your device settings.
Thank you
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