Wrong factura

Hello ​@Paul Luckman,

Thank you for your message.

Have you checked in the invoice if this amount is due for the base product, or extra consumptions? 

Thank you 

Yes, I have checked this. The 49 Euro charge was the fixed monthly cost. A further 0.36 was charged for calls. 

Good afternoon, ​@Paul Luckman 
We understand the situation and will look into it.
Please provide us the invoice number.
Thank you.

Factura FT 202502/33799

Thank you for your feedback ​@Paul Luckman.

Please send us a private message to the ​@Fórum profile with your NIF of NOS Costumer Number.

Thank you