Unable to receive SMS

Forum|Forum|3 years ago
January 31, 2023
12 comentários
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Hello, I have ported from Lyca to NOS and the service was activated successfully. But now I'm facing problem of not receiving SMS. I have call technical customer care twice but they say we will call you and no one calls. I have visited nós lojas and they have tried changing sim in other mobile and as per system there is no problem. Can anyone suggest what to do next. Thanks

SMS

Melhor resposta por Jorge C

Hello @Nabin Dhakal,

To keep the number active with the rate you mention, simply make a monthly paid communication or top-up. If you do not do this, €1.20 will be taken from your balance.

You can consult all the information through the NOS Website.

Thank you.

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V

Vortex64

Byte

I’ve been with NOS for years, but after porting my number, SMS stopped. Same as you - calls work, texts don’t.

While waiting for support to fix it, I used sms-verification-number.com for urgent verifications. Needed a number from a specific operator in Portugal, and they let me choose. Got a real NOS line, not VoIP.

Verified my Google account and a delivery app in one go. Paid only when the code arrived. If it hadn’t, I could’ve switched to another number for free.

A week later, my personal number started working again. No idea what they fixed, but at least I wasn’t stuck.

João H.

Gestor da comunidade

Hello @Vortex64,

Thank you for your message.

Please share with us any issues or questions you might have. We’re always available to assist.

Thank you

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Unable to receive SMS

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